Executives from airports all over the world attended the ceremony in Brussels the other day, to see who would be rated the World’s Best Airports in a number of different categories. Brand equity director Iben Eiby Johannesen received the Europe Airports Staff Service Excellence Award on behalf of Copenhagen Airport, which is an acknowledgement of the airport’s employees. The awards are based on rating questionnaires filled out by passengers from all over the world.
”We have stepped up our efforts to enhance passenger service and now we are reaping the benefits. The award is an acknowledgement of our employees and something they can truly be proud of said Brian Petersen, President and CEO of Copenhagen Airports.
Other good ratings
In addition to the Europe Airports Staff Service Excellence Award, Copenhagen Airport received good ratings in a number of other categories, including the title as best airport in Western Europe in a close race against mega-airports such as London Heathrow and Schiphol airport, Amsterdam.
Singapore Changi Airport was named Airport of the Year 2010 and Copenhagen Airport ranks number 15 on the list of the world’s best airports this year and fifth best in Europe.
The World Airport Awards are based on results from 9.8 million questionnaires that the independent British organisation Skytrax conducts all over the world. More than 190 airports all over the world have been rated by passengers from more than 100 different countries.
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